Dear Patients

Dear Patients,

I am officially retired from medicine now. This is a wonderful and planned event for me and my family. While this is an exciting and bittersweet moment for me, it also presents an opportunity for me to express my deepest appreciation that you have entrusted me with your health care needs over the last thirty plus years. The shared successes we have celebrated together have brought immense joy and fulfillment to my professional and personal life. We are not leaving town, and hope to see many of you out in the community again.  We look forward to many happy years of retirement here in Sherman.

The office telephone number remains 903.893.4244. You can call and leave a message for me. If you would like to leave me a nice message, I would love to hear from you.  The easiest way to get a pdf copy of your medical records is through this website. Use the contact us link first. Once done, you should download the required HIPAA form. We have shredded the old paper charts from years ago, but more recent charts are stored offsite. I generally go there once a week for records requests. Even with older charts, we do have access to digital information such as operative reports and progress notes. I will get back to you with email instructions.  

You may also leave a voicemail request for your medical records. Please include your name (at the time we treated you), your email address, and date of birth. I will get back to you with email instructions.

I am grateful to all of you for an exceptionally wonderful career. I could not have asked for more. Stay well. Be kind.

With best regards from both my family and my staff,

John Papaila